FLORENCE ADIMANYI
Data Analyst | Customer Relationship Management | UX Designer
Abuja, NG.About
Highly analytical and results-oriented professional with a strong background in Data Analysis, Customer Relationship Management, and UX Design, poised to drive significant merchant onboarding and sales growth. Leveraging local expertise in Abuja and a proven ability to solve complex problems, I excel at building strong relationships and delivering user-centered digital solutions to achieve business objectives for Zebrawallet.
Work
Sandra Hospital
|Microbiologist Intern / Phlebotomist
Makurdi, Benue, Nigeria
Summary
Managed clinical interactions, accurately processing samples and proactively improving laboratory efficiency.
Highlights
Managed over 200 clinical interactions with high empathy, ensuring accurate sample processing and positive patient experiences.
Identified and implemented process improvements to enhance laboratory turnaround times, increasing efficiency and patient satisfaction.
Demonstrated proactive problem-solving by streamlining workflows and optimizing resource allocation within a fast-paced clinical environment.
Standard Organization of Nigeria (SON)
|National Youth Service Corps (NYSC) Member - Food Technology
Abuja, FCT, Nigeria
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Summary
Assisted in data-driven quality assurance, research processes, and technical standards communication for the Standard Organization of Nigeria.
Highlights
Supported departmental data-driven quality assurance processes, contributing to the integrity and accuracy of research outcomes.
Facilitated clear communication of complex technical standards to diverse stakeholders, achieving high levels of compliance and understanding.
Collaborated on research initiatives, applying analytical skills to improve data collection and reporting methodologies within the organization.
Ensured adherence to regulatory frameworks by effectively translating technical requirements into actionable guidelines for internal teams.
Independent
|Social Media Manager & Content Strategist
Abuja, FCT, Nigeria
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Summary
Managed a dedicated social media page, consistently engaging audiences and promoting digital services to maintain a professional online presence.
Highlights
Managed a dedicated social media presence for over a year, consistently increasing audience engagement and brand visibility.
Developed and executed content strategies to promote digital services, resulting in enhanced online presence and lead generation.
Analyzed social media performance metrics to optimize campaigns, driving improved reach and interaction rates.
Cultivated a professional online brand identity, fostering community growth and positive stakeholder perception.
Freelance /3MTT (NITDA) Sponsored
|UX Designer
Remote, FCT, Nigeria
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Summary
Conducted user research and created prototypes for user-centered solutions, developing a deep understanding of user interaction with digital tools critical for merchant onboarding.
Highlights
Conducted comprehensive user research to pinpoint critical pain points, informing the design of intuitive, user-centered digital solutions.
Developed and iterated on high-fidelity prototypes, translating research insights into tangible designs that enhanced user experience.
Gained a profound understanding of user interaction with digital tools, specifically optimizing interfaces for seamless merchant onboarding processes.
Collaborated with cross-functional teams to integrate user feedback, ensuring design solutions directly addressed business objectives and user needs.
Self-Employed
|Ballon and General Decorator Artist
Benue, Benue, Nigeria
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Summary
Led end-to-end client acquisition, sales, and project delivery for decoration services in Benue, Nigeria.
Highlights
Spearheaded client acquisition efforts, successfully identifying and onboarding new clients for diverse decoration projects.
Managed the end-to-end sales cycle, from initial consultation and proposal generation to contract negotiation and closing.
Oversaw comprehensive project delivery, ensuring high-quality execution and client satisfaction for all decoration initiatives.
Cultivated strong client relationships, leading to repeat business and positive referrals within the Benue region.
Education
Benue State University
Bachelor of Science
Microbiology
Languages
English
Pidgen
Idoma
Certificates
Certified Data Analyst
Issued By
Dexter and Heroes
UI/UX Design Certification
Issued By
3MTT/NITDA
Skills
Data Analysis
Excel, PivotTables, Regional Sales Performance Tracking, Data-driven Quality Assurance, Research Processes, Metrics Analysis.
Customer Relationship Management (CRM)
Interpersonal Skills, Emotional Intelligence, Relationship Building, Client Acquisition, Stakeholder Engagement, Merchant Onboarding.
Problem Solving
User-Centered Digital Solutions, User Research, Pain Point Identification, Process Improvement, Workflow Optimization, Strategic Planning.
Digital Proficiency
UI/UX Principles, Social Media Management, Digital Payment Tools, Content Strategy, Online Presence Management, Prototyping.
Sales & Business Development
Sales Growth, Client Onboarding, End-to-End Sales Cycle, Project Delivery, Digital Services Promotion.
Quality Assurance & Compliance
Food Technology, Technical Standards Communication, Regulatory Adherence, Data Integrity.